Privacy Policy

Last updated on June 7, 2023

At Xkton, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide when using our online store. Please take a moment to read through this policy to understand how we handle your information.

Data Collection

When you place an order on Xkton, we collect certain personal data to process and fulfill your order. This may include your name, email address, shipping address and other payment information.

Data Usage

We use the collected data to process your orders, facilitate transactions, and provide customer support. With your consent, we may also use the information for marketing purposes to keep you informed about our latest products and promotions.

Third-Party Services

We work with trusted third-party services to enhance your shopping experience. Our website is powered by WordPress and utilizes the WooCommerce plugin for seamless online transactions. We use Stripe as our payment processor to securely handle payment transactions. Additionally, we collaborate with a print-on-demand printing company, to fulfill and ship your orders. We believe that their privacy policies respect ours. If you would like to learn more about their policies, please contact us and we will send you a copy.

Payment Processing

Rest assured that your payment transactions are handled securely. We use Stripe, a trusted payment processor, to process payments. Your sensitive payment information is securely transmitted and processed by Stripe. We do not store payment card details on our own servers.

Order Fulfillment

To fulfill your orders, we share necessary customer information, including shipping details, with the printing company. They will process and ship your order to the provided address. Please note that they have their own privacy policy governing the use of your personal data.

Data Retention

We retain customer data for as long as necessary to fulfill orders and comply with legal obligations. If you wish to have your information deleted from our records, please contact us using the information provided in the Contact Information section bellow.

Data Security

We take the security of your personal data seriously. We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or loss. These measures include encryption, firewalls, and regular system updates.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us analyze website traffic, customize content, and remember your preferences. You can manage your cookie preferences through your browser settings.

User Rights

You have the right to access, rectify, or delete your personal information held by us. If you would like to exercise these rights or have any privacy-related concerns, please contact us.

Data Sharing

We do not sell or share your personal data with third parties for their marketing purposes, unless explicitly stated and with your consent.

Legal Compliance

We comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) in the European Union and the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us.

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately.

By using our website and providing your information, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy.

Thank you for trusting Xkton with your personal information.